What Is a Managed Security Service?

Managed security service (MSS) refers to an array of cybersecurity solutions and support, for example, managing and monitoring firewalls and intrusion detection systems as well as performing penetration and vulnerability assessments and audits; overseeing patch management and upgrades; as well as assisting in establishing protocols and rules that help decrease the chance of a data breach. MSS providers also provide cybersecurity expertise and support with regulatory compliance requirements like HIPAA, PCI DSS, SOX, GLBA, and ISO.

Premium MSS solutions incorporate technologies like security information and events management (SIEM) cloud access security broker and container security. A majority of the top MSSPs offer 24/7 monitoring from their security operations centers and threat intelligence to enhance context, and proactive threat hunting.

MSS can also assist clients to determine the impact of vulnerabilities on business processes such as availability and performance. This helps them to stay away from costly cyberattacks, and also improve their overall cybersecurity posture.

In addition to providing cybersecurity solutions, many of the most reputable MSSPs offer a full suite of managed IT services, such as remote monitoring of networks, remote support and security policy creation. They usually provide one central dashboard that gives you a greater overview of the devices of their clients and applications. They also offer services for change management and solutions for backup and recovery to protect data in the event of an incident. They can even help with the protection of data and management through tools such as encryption and data loss prevention.

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